Zaki Hotel Suites & SPA

J’ai passé un excellent séjour à l’hôtel Zaki de Meknès. La chambre avec vue sur la piscine était agréable et confortable. Je tiens surtout à souligner la gentillesse, le professionnalisme et la disponibilité du personnel. L’accueil était chaleureux, le service attentionné et l’équipe toujours à l’écoute des clients. On se sent véritablement bien accueilli et considéré tout au long du séjour. Un grand merci à l’ensemble du personnel pour sa bienveillance et son sens du service. C’est cette qualité humaine qui fait la différence et donne envie de revenir. Je recommande vivement cet hôtel pour la qualité de son accueil et l’attention portée à ses clients.

Tout était parfait

La décoration et charme de l'hôtel Le personnel au petit soin

Le petit déjeuner : Pas à la hauteur de l'hôtel ni de la bonne cuisine de Meknès ! Conseils : Faire varier le buffet et apporter des produits naturels (jus d'orange, fruits,...)

I liked the decor the old features that are kept also . I also liked the rain shower and the pool

I didn’t like the bath as it had to much wear and tear as silicone was peeled off and stains I also didn’t like the hot water wasn’t hot enough although I did not mention it to staff I didn’t like that the jacuzzi is not on without them informing you at time of booking no music is played near pool unless it’s summer and no servers downstairs like it use to be so good when it was downstairs you end up waiting ages to be served I didn’t like that there was no tea or coffee in room I managed to get kettle from a cleaner but was told u don’t usually get that I didn’t get bottled water daily in room which I’m sure I was suppose to get only furst day got one I didn’t like that there was no iron in whole hotel unless I paid fir it to be dry cleaned i was told which is not on fit a 4 star hotel that you pay a lot of money to stay I also didn’t like that there was no safe in my room. Also didn’t like there was no ear buds cotton balls things you would expect from a 4 star hotel Zaki use to be amazing for all of that and im not sure if it’s because it was nit peak time and they were renovating I also didn’t like that you can’t add breakfast to room at time of booking no more which is very strange given the price but I hold out hood it will be great once again staff were amazing though one last thing sofas outside are dirty and bathroom near rundown not sure if it’s people usin nightclub destroying the elegance of the hotel but it use to be so clean this is just an honest review I would stay again if these changes or some are made as the staff reason y are great

L’organisation

Le rapport qualité prix certain membres du personnel L’accueil de l’hôtel …