Grand Hotel Italia

The hotel is very nice. We like especially the swimming pool and spa facilities very much. The breakfast is very good! The rooms are spacious and the beds are very good!

Nothing in particular. We will come back once we are back in Cluj! :-)

The hotel has a nice pool, a great view over the city and nice staff. The breakfast has plenty of options for any kind of traveler but the a la carte restaurant is not that good.

The rooms and the hotel has a sort of kitsch design.

Superbes installations : piscine propre et chauffée, spa très agréable et salle de sport bien équipée. Cela a largement contribué à notre satisfaction générale !

The rooms were spacious, very clean, and had a stunning view over the city.

The worst part was the restaurant, but let's start with the hotel. It simply looks and feels kitschy. Trying to convey grandeur, but failing miserably. The promised outdoor pool was near empty of water. We didn't try the indoor spa, because you were supposed to reserve it. Why? The restaurant was a disgrace. A Mojito had only a hint of alcohol and was made with Sprite. The Irish Coffee also only had a hint of whiskey. The waitress was nice but poorly trained and did not know how to handle it. First reaction was "this is what the recipe says". Eventually, they added a bit of alcohol. The steak was miniature. For breakfast, you had to ask for coffee - no machine. And only instant coffee in the room. Hello? 5 stars? Not even close. One has the impression they spent all their money on glitz, and now need to recover it by nickling and diming customers to death.