Hotel am Hafen

The room was great with a balcony and river view. Parking in garage ( needs reserving) was great. Location was excellent, a short walk into town. Evening meal in the restaurant was delicious. Staff were friendly.

The blue light that shines outside the balcony

What a view overlooking the river and castle. Not too far from the train station and old town can all be done on foot. Nice breakfast and helpful staff.

Nothing

Had a great stay in Hotel am Hafen! The suite is very big and comfortable, with the best view of the city. We had a celebration and they decorated our room with balloons and roses which was a very sweet surprise ❤️ Also the bath and even a solar bank in the bathroom is a fun touch. The breakfast was really good and the restaurant next to the river also nice for drinks and food.

The rooms are quite noisy, we could clearly hear our neighbours having a fun time in the middle of the night.. Also no elevator and no help was offered from the staff to cary our heavy suitcases up 3 stairs

The hotel is situated in a fabulous location and if your room benefits from a river view you won’t be disappointed.

We opted to to pay extra for the ‘deluxe’ suite and whilst a very large room, a few fancy fixtures and fittings, a large comfortable bed and more cupboard space than IKEA made it look ‘deluxe’, that’s where it ended. The hotel functions more like a restaurant with rooms rather than a hotel with a restaurant. With the exception of checking in we did not see anyone at reception for our entire stay. You had to go to the restaurant to find anyone. The ‘deluxe’ suite is basically a converted loft space, so if you are slightly above average height you will at some point hit your head. Getting in and out of the bath is a challenge. Natural light is minimal as you only have two skylight windows at the back (one in the bathroom) and a door at the front leading to the balcony. So you basically need the lights on if you’re to see anything in the wardrobe or in the bathroom. Being in the loft the room was extremely hot and there is no airco. The only ventilation is to open all the windows and door and then use the cheap noisy fan provided. The hotel was very careful not to actually show photographs of the balcony in the deluxe suite and for good reason. Rooms on the lower floors to the front have larger balconies. Being a loft room you get a small balcony which you can just fit two people on and there is absolutely no cover. Impossible to sit out for any length of time during the day as you’re in direct sun. The ‘deluxe’ experience also did not include anything other than the basics you’d expect. The room had a nespresso type coffee machine with one coffee each provided. On the second day we asked for some more coffee as we assumed the room service had forgotten to provide more. We were told that the coffee is only complimentary on day of arrival! So, if you are there for multiple days you will only get one coffee despite paying for more than one day. So if you want more than one coffee in your room, bring your own.