Emperador

Location and staff weee helpful and friendly

Having to leave

Great location, we were visiting for a double family celebration and the hotel upgraded our room (rm 125, large, clean and totally quiet despite the hotel proximity to the main street). Reception feels upscale, quiet & peaceful, lounge bar open in the evenings or rooftop bar with fantastic views over Madrid open most of the day. Hotel is about 10 steps from the metro stop (Google Maps suggested 300m - not often it is wrong !) and 10 mins walk to hundreds of cafes / bars./ restaurants. Drinks not overly priced for a nice hotel in a main European capital (€20 for a cocktail and a large beer). We didn’t eat there but friends said breakfast probably wasn’t worth the €24 each it costs. Loads of cafes within 10 mins where you can get coffee / croissants / eggs / etc for half that.

Nothing - just comments from friends about breakfast not really being worth the money.

Very well located hotel close to the metro station, excellent service, friendly stuff eager to help you and a very comfortable room and clean. Excellent breakfast. Nice view from the terrace.

Can't think of something.

Good location

Staff were very rude and the pool was freezing cold so we couldn’t enjoy a nice swim in the heat