Parkhotel Bielefeld

La déco , le petit déjeuner, les chambres, le silence , le personnel, tout etait parfait !!!

De ligging is goed. De dames zijn vriendelijk die er werken. Ontbijt is prima. Voldoende keuze. Leuke hoekjes om samen te zitten. Gratis parkeren.

Alles was goed

La qualité de l’accueil et le confort de l’établissement

Rien

The hotel has a nice layout, a good style and is nicely set up. Spacious breakfast area and a free to use spa. The hotel is located by the side of a long road through, which makes it ideal as a stop. The breakfast itself is wonderful and it has great potential as small convention centre.

When we laid down on our bed we felt it slowly sagging. After laying down and watching tv the bed broke completely. When inspecting we noticed there was already a large stop in place in the middle of the bed to keep the frame steady. Obviously it had caused problems before. Because the hotel was fully booked, no alternative room could be provided. So we had to sleep separated, one a stretcher and the other on a half sagging bed. The staff did try to please us with a free bottle of wine, apologies and were friendly, still I'm left with the feeling on unease. Also considering we've paid 140 euro for 1 night, we had expected perhaps a courtesy in form of a discount or refund. If the room was ok I would have give this location a 8 or a 9 but sadly because of this I can't give it higher then a 6.0 I hope you understand. We hope to return one day when everything is fixed and in order.