Trang An Lamia Bungalow

The staff were wonderful and very helpful. We like that the accomodation is surrounded by the mountains. The communication was transparent from back home to throughout our stay. The area was flooded and the manager was quick to remediate the issue. We got to stay at their sister resort Lamia Bamboo Retreat. Highly recommend both places.

Personnelle très agréable très arrangeant si besoins. Confort ++

Rien

Nice and cozy room with a fun hammock, beautiful view of the mountain and water feature on their grounds. Peaceful and quiet location for a retreat and reset. Overnight it flooded outside our room with unseasonably high rainfall but the owner and staff handled the situation graciously and upgraded us to their sister hotel which made our stay in Trang An worth it given the typical activities were not running. A lot of creativity and care were put into the property and food they prepared. If the weather was dry we can imagine it would be a very vibrant and nice area to explore.

While the bungalow is still running, the amenities would benefit from some TLC ie newer towels and tea and coffee by the kettle. Also lunch and dinner served at the bungalow would also be nice.

L'emplacement (sachez qu'il sera un peu plus long de trouver des grab/taxi). Environnement paisible avec beaucoup de biodiversité Le petit déjeuner Literie

La chambre avec piscine privée est top mais nous n'avons pas eu d'eau chaude la 1er journée et 1er nuit.. il a donc fallu utiliser la salle de bain commune (pour d'autres bungalow sans salle d'eau). La chaudière a été réparée mais nous ne sommes rester que 2 nuits. Aucun geste commercial pour cela alors que nous payons un prix plus cher pour une chambre avec petit bassin. La piscine commune n'est pas tres entretenu car elle est trouble. La nourriture est correcte mais un peu cher car nous sommes isolé géographiquement. Au Global, j'ai l'impression que la qualité du service est dégradé par rapport aux commentaires que j'ai pu voir il y a 2 ans.. tres probablement car ils ont ouvert un autre complexe hotelier à côté : " Lamia bamboo retreat" qui est plus chic!