Holiday Inn & Suites - Hopkinsville - Convention Ctr by IHG

The gym was amazing the breakfast was also so good

Nothing it was a amazing

Spacious room with nice furniture. Having a restaurant in the hotel is always convenient

Hallway lights are too small making room numbers very difficult to see. Towel quality is below standard for this Hotel chain

Clean

The pool was not as clean as I thought it should be.

Easy to find, close to major highways and amenities. Staff are pleasant and helpful, in hotel restaurant was excellent. Will visit again most likely.

Their electronic system needs work, my reservation was “unassigned” and my King Suite with communications was not available. I had a booking confirmation and pin, but their system didn’t have my room until the day after I had booked it for. I was provided with a double Queen room at a higher price than my original booking, which does not seem like a fair practice. The front desk lady was very helpful, and committed to resolving my issue. It was very obvious she was held back in providing the best experience to me, via the electronic system that handles the operation. Upon entering my room, a discovery was made that the toilet handle was not connected to the flusher system. I was able to reconnect them, but it happened multiple times during my stay. On the 2nd day of my stay, my room key stopped working, and after a long day out I had to return to the lobby to get it fixed.