Location was perfect. Quiet despite only being a short walk to the centre of York. House had everything we needed (comfortable beds, good shower, well equiped kitchen).

Front door was drafty, and let cold air into the room despite using the draught excluder. A thick curtain for the door would resolve this. Also felt the house needed some sort of privacy screen such as a cafe curtain for the front window as we didn't like people being able to see into the house during the day when we were sitting in the living room.

Location was excellent.. easy to walk to everything in City. Although close to centre, it was really quiet. House was clean and comfortable.

Bathroom downstairs!!! Can’t be helped!!

Great location, central and super quiet. Impeccably clean and well equipped

Only watch out: be aware there is just 1 bathroom and no separate toilet

Good location, 10 minutes' walk from station and close to bus routes and Parliament Street in the centre of York. Once repaired the heating worked well, but we had disruption over the installation of a new boiler on our first two days. This is a pleasant small house to stay in but there were several areas that could be improved, many very easy (and inexpensive) to fix. Mostly very quiet.

There was no door mat, no washing-up bowl, no stacker for draining board. The clock didn’t work, the breadknife was scarcely useable, really poor quality. The notes referred to a DVD player being available but this has vanished. Why have the notes for visitors not been updated? Only one thin tea towel was provided; on the first day we arrived there were two but someone must have come in on the following day and taken one of them away, which was a nuisance as the towel dried some three items before being too wet to dry more. The York Stays notes referred to a tea towel drawer but there was none. We did not expect to have to buy loo roll. Why not keep a store in the house? Any chance you could put in a shelf above the sink in the bathroom? The chairs around the table were uncomfortable and too low for sitting to eat at the table (unless perhaps for anyone over 6 foot tall). A good spring clean is required to clear the dirt and cobwebs in corners and behind the radiators.