VOI Kiwengwa Resort

Paradise in Zanzibar.. amazing staff, neat and super clean property, great pool, awesome beach, loads of food

When I have such a good time it’s hard mentioning the negatives…. But it has to be done in order to help the next guests prepare for a trip… 1. EXTREMELY hard bed and pillows.. normally not a fussy sleeper but just couldn’t manage this time.. had to request pillows twice. 2. No coffee station (kettle, coffee, sugar) provided in the room 3. All inclusive in my years of traveling, this was the most limited I have had. Basically local vodka, Gin, rum and local beer… coffee at extra cost, cocktails at extra cost

Beautiful grounds, gorgeous beach and outstanding staff, especially Seif the animator, Malik at reception and Ali from the beach. They are assets for the hotel , very good service and food

The rooms needs upgrading, old pillows, sheets and mattresses need to be replaced, there should be a kettle in the room otherwise no issues at all

The hotel has a fantastic location—right on the beach and centrally placed on the island. The design is stunning, and the facilities are great, with options like padel, pickleball, table tennis, and a pool. The buffet offers plenty of variety (though it’s mostly Italian with some local dishes), and overall, the food is really good (however, the one night we had a food rush (guest after guest waitingin line for pasta), and the chef in a panic just started dishing out undercooked pasta).

This hotel primarily caters to Italian-speaking guests, which should have been clearly stated in the hotel information. The food options are heavily Italian-focused, and the entertainment team (Bravo Team) conducts activities almost entirely in Italian. While they occasionally make announcements in English, the activities themselves are in Italian, making it difficult for non-Italian speakers to participate. The "all-inclusive" package is misleading—only local alcohols are included, and I didn’t see options like cappuccinos available. The coffee quality was also disappointing. Additionally, the front desk staff were unwelcoming and, at times, hostile. When we arrived in the evening, they aggressively rushed our shuttle driver to leave, even though we took less than five minutes to exit and there was no one waiting behind us. The Maasai greeter also acted strangely and was reluctant when we asked him for a simple photo of us and our tour guide. Very strange and unpleasant.

Beautiful setting

Unfriendly staff and it felt like the evening entertainment was designed to put you to sleep so you didn't drink. There is a great bar by the beach but they only serve drinks at the top of the resort in the entrance foyer at night with no ambiance. Food was mediocre