We loved this home for our vacation. We had 17 in our family. 10 months to 65 yrs old. The pool was super to use when not at the beach. Large table and bar , all had a great place to sit and eat and share!

Exceptional customer service. Maintenance issues fixed in a timely manner. The property is well maintained. Very clean. Beautiful property.

Absolutely beautiful home. AC works great, private pool and hot tub were perfect for our family and grandkids. Very easy 5min walk to the beach, or 1-2 min by golf cart. The kitchen has plenty of pots, pans, dishes..has keurig and regular coffee pot fyi…. Also, there are a lot of sand toys and pool floats in the garage as well as beach chairs and wagon. All in all, this house was absolutely perfect for our family…great memories were made!

Customer service was awful until after we checked in but at that point the damage had been done. We work for a large corporation, the largest in the RGV and paid with a company card that was listed under a directors name. What proceeded after that was a list of demands to prove we weren’t being fraudulent, despite emailing directly from our work email showing our company. I understand there are processes you need to follow for spring break kids but this was absolutely ridiculous and whoever we were speaking with promised a supervisor would reach out after being unhelpful in every way possible and yet we never heard from them. After hosting a 3,000 person event, we were made to wait outside of the rental for an hour while they determined we weren’t trying to scam them. I previously managed front office personnel in luxury properties in major cities, whoever is running this business needs to empower and train their employees on empathy, problem solving, and realizing who they are working despite said “processes”. Our company will never use VRBO again or this South Padre Rentals company which is unfortunate because I conduct business on the island frequently and am in charge of booking accommodations for our staff. I never leave reviews but this experience left such a sour taste I had to voice it, especially after being ghosted by a supervisor.