Riu Palace Las Americas - All Inclusive - Adults Only

The location is really good , as the sea is calm and with less sargassum than all others regions . The views are amazing with a beautiful infinity pool. Big hotel, with 3 pools . Expresso Coffee is really good and the sweets in the Cafeteria are the best

Some topics I think must be improved in a hotel like Riu Palace which is considered a upscale hotel. The Entertainment is really poor , the swimming pool activities are almost zero and the team there is not charismatic , everything is boring, they need to find a REAL entertaining team to make the guests happier. Evening shows is not fun at all, you seat down to watch somebody singing and almost fall sleep. Another topic I would like to highlight is related to the restaurants - overall the desserts are not good , what saved it was the cafeteria with really good cakes . And the system that you can't book the restaurants in advance simple does not work. You have to dispute a table in the special restaurants, arrive there very early (like 6pm) to make sure you can save a table to be seated at 8pm.

Was excellent

Nothing

I like the pool and the food and how nice the staff was

I liked everything

Location is fantastic, staff is friendly, facility is clean for the most part and the beach is very clean.

The entertainment sucks. It is non existent. The Riu parties are a joke just a lot of loud music and people standing in the pool. At the hotel their idea of entertainment is occasional bingo and exercise in pool under a blazing sun. Even for basic games you have to go next door, and those are also hit or miss. Food is just barely okay. Most food at the buffet is under seasoned and underwhelming. The restaurants are good but seating is a problem with hour long waits if you don't get there right at six. I have stayed at dozens of all inclusive in Cancun. This is literally the most underwhelmed I have ever been in an all inclusive. It's okay if you want a super laid back vacation but know what to expect.