Our family trip to the Smoky Mountains was absolutely incredible, and staying at this property put us right in the heart of all the local action and water park fun. The accommodations were exceptionally clean, comfortable, and provided the perfect relaxing environment for everyone after a long day of exploring. We had a fantastic experience overall and would definitely stay here again on our next visit.

Room was clean. This was a family friendly place. The indoor pool needed some work. The playground was really nice for the kids. I will recommend this place to family and friends. The free ticket deal is unbelievable.

Yes

Rating Details: The property manager was very unhelpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Vacation was great, but. I’ve stayed at this resort before but not though S&D properties. We were surprised that no starter coffee was supplied ( even though I don’t drink it) or small hotel soaps, or the cheap towels. Beds were really hard. They were also too high. My wife is 5 ft tall and we are senior citizens. A stool of some sort or lower the bed would be nice. They advertised the Alexis assistant, but ours wasn’t hooked up to an app it was saying, so it didn’t work at all. Am I knit-picking, Maybe, but I don’t think so when I got all this in the other room in April except the Alexis thing.I travel a lot being retired so I do expect certain things. The place was very clean, check in check out were easy. Pool was nice. Now all that being said, I do appreciate the free tickets to some places around town and they were real easy to get and no pressure to buy others from them. I’m retired military so I normally get a military discount of $2-3.00 per ticket buying from the individual place. This did save enough money to offset. My complaints. We used 3 out of 4 of our tickets allowed. Now would we stay, wife said no mainly because of the beds she had trouble with, me I think I would because the tickets saved me enough to look pass some things. Their contract didn’t say they supplied any of that small stuff, so I guess I can’t complain, but I do still except it when other rooms get it.