The Royal Park Canvas - Kyoto Nijo

The location was perfect to visit the key sites around Kyoto, being just across the road from Nijo train station.

The bed was very hard, and the room could have benefited from more storage space. Laundry was very busy.

Location is good, staff are friendly.

The beds are extremely uncomfortable. The mattress was very hard and stiff. Both my partner and I struggled with sleep and comfort. Unfortunately affected my back for the following days after my stay.

La propreté, le personnel et les boissons en libre service

Le petit déjeuner pas très diversifié et la taille de la chambre

Place was clean and quite comfortable. Really good shower. Good location, with the station just across the road. Lots of shops and a few restaurants nearby, which was handy.

The hotel lacks any personality. Overpriced for what you get. I had a few issues and the staff were not overly friendly or helpful. There are only 5 washing machines for the whole hotel - 1 was out of order, and 2 more were locked all day, had to get staff to assist in opening them. The fan in my bathroom would not turn off, even with no card in the power slot. It was quite loud and disruptive to sleep. I asked staff for help, but they were not at all interested, just told me to close the bathroom door, as if that wasn't the first thing I tried? Nowhere to fill reusable water bottles apart from the bathroom sink - I forgot to fill mine 1 morning and was looking for a tap in the lobby, but the staff just offered me a plastic bottle, defeating the purpose. There is coffee and tea in the lobby for guests but the coffee is very average.