Grand Aquarium

The pool slide was great fun for the kids

Musty smell in our room and bar staff didn’t come across welcoming.

Cadre, chambre confortable, ambiance très familiale, équipe sympa et disponible

Pas grand chose

we ordered a turkish breakfast and we had to order a cup of turkish tea as extra which is very unusual as tea is a staple part of the turkish breakfast experience. The tea also cost 110 lira per tea glass which is about 100% more than purchasing this outside of a hotel. The breakfast itself was good and we enjoyed this.

The cost of the tea, not enough sun loungers around the pool/

The facilities were very good & the children had a nice time

On the final 3 nights of our stay, the Friday foam party for the children was cancelled, 31 October. Due to a party for the local people which went on late into the night. Music so loud that our 4 children could not sleep. Sally at the hotel offered our family to go to the sister hotel, as she said Grand Aquarium would be extremely busy & the children probably wouldnt enjoy their night & that there would be nowhere to sit. This then led to the same situation the following night, meaning that again, we had to go elsewhere for the evening. It was a huge inconvinience & we were not offered any compensation for the inconvinience. We would like some form of compensation, as a result of the above issues. Extremely dissapointed, given this was a family holiday, with children. Please advise how you intend to resolve this with us?