This property was EVERYTHING that it said it was!We had the max amount of family there and we never stumbled over each other.Also, the host responded promptly to all questions.The house was clean and had all the amenities we needed.The OASIS was also a great time.Great 1st experience.

Nice and spacious. Close to the club house, just a short walk.

It was a really nice house, but the main amenity that we were looking forward to was the pool. Communication was great, but getting someone to actually fix the issue, not so much. We were unable to use it for the first half of our stay.

The house was as described online. However the pool was not cleaned prior to our arrival. On the morning of our second day, i emailed the customer service to advise the pool was extremely hot and water was cloudy. They sent someone out but did not communicate to me as to what had been done. That night several kids felt sick. On the 3rd morning the pool was still m to the touch and the extremely cloudy, we couldn't see thru the water and there was a bad smell. We didn't allow our kids in the pool on the 3rd day due to this and our concern with someone else getting sick. I called the property mngr offices & advise of these thithi.aThey asked for picts which i sent over. They advised someone would come out once more. When the rep came out she tested the water temp and advise she'd have a pool cleaning co come out. Noone came out all day so i called again around 415pm and advise we are unable to use the pool and that id liketo be compensated for this i convenience. The rep stated shed talk with her manager about some sort of regund if the pool co did not come out and that she would have to f/u with me on Thursday due to their office being closed for the next 2 days. I told her that was unacceptable since we would be checking out on Wed and basically unable to use the pool possibly for the duration of our stay. Finally the pool co arrived around 6pm and the guy changed the filter which was filthy and he put several cleaning solutions in the pool stated we cldnt use for 3 hrs