King David Hotel Jerusalem

Nice pool area. Comfortable robes

Staff was not knowledgeable, not service oriented, except for housekeeping and breakfast buffet staff. I paid a lot and reserved a king bed which they couldn’t guarantee, so my husband and I slept on twin beds that came apart. Room service says 24 hours, but excuses as to why they cant serve this or that and no hot food after 9:00. Front desk seems annoyed to have to help guests with requests.

L’emplacement, ce que reprendre cet hôtel

Le personnel mal qualifié, qui nous a fait perdre du temps au départ du fait d’un mauvais check in, les chambres et salle de bain mériteraient plus qu’un rafraîchissement. De ne pas avoir la possibilité d’avoir à accès à des dessert en soirée comme des glaces … cela est décevant pour un 5 étoiles

stephanie very very helpful, professional, with service ethic. she is a credit to kd etc I was wondering if Stephanie perhaps try to reach Domino's pizza in French Hill which charged us but the food was not received at the KD hotel and Wolt and Domino's both gave us a run arround when we sought a refund which took many hours of time. I believe dominos and wolt are at fault with bad service, Stephanie was great dealing with dominos failure. stephanie is familiar with the problem and I hope she can perhaps call domino's to not charge me for food never receive at King David hotel? yet deceptively (geneivas daat[?] they said it arrived). the situation became kafquesque when wolt said we must contact domino and domino said we must contact wolt. stephanie is to be praised for her Herculean efforts dealing with this agravating matter. stephanie did a great job helping with this "ones mamon " case from dominos which was dominos fault. gam zu letova perhaps bc we keep kosher and yoel wachtel who ordered the dominoes food on wolt failed to realize that. while the kafquesque mix up prevented us from eating un kosher pizza[ ?] (hasgaha pratit) we still should be refunded by domino.

stephanie very very helpful, professional, with service ethic. I would like to if possible request follow up that Stephanie try to reach Domino's pizza in French Hill which charged us but the food that was not received at the KD hotel. Wolt and Domino's both gave us a run arround when we sought a refund which took many hours of effort. I believe dominos and wolt are at fault with bad service, Stephanie went the extra miles dealing with this. and is familiar witht he problem. I wonder if she can call domino's to not charge me for food never received at King David hotel.

Chambre non rénovée Nous devons payer pour donner sa voiture au voiturier. Évidement le parking est également payant Hôtel qui vit sa réputation Tout est à refaire