Great location and super convenient shuttle - condo is a little dated but otherwise great!

I'm lumping 3 places in Timber Run by Retreatia in this review. It's a good reflection on the kind of quality you can expect from any of their properties! For the cost of a one bedroom hotel room, I was able to have a home base for 10 friends/family members at each place. Plus Timber Run has a very nice central gathering area for folks to grill, swim, play tennis, or just hang out!To nit-pick, the check in process was much more complicated than most VRBO rentals, but I think the additional paperwork is to help them when the inevitable bad faith customer is staying with them. There were some difficult to see places that could use more cleaning attention, even though the overall cleanliness quality was very high.That's it. That's all the bad things I have to say about Retreatia, just those two minor nit-picks. For Timber Run in particular, the only other thing I have to add to this is there are 3 hot tubs on location, but only one of them was working the first night I was there. But, I spoke with a unit manager and they got right on things. They were able to talk to the HOA and get a second hot tub up and running by night 2. The third hot tub was still cold after four nights. Good communication and assistance from Retreatia.Each unit came equipped with enough kitchen, coffee, grilling tools, towels, and other materials to make the stay very comfortable and enjoyable.I highly recommend Retreatia and Timber Run for hosting vacations and especially large gatherings!

Nice stay. Comfy for 6 of us.

The condo itself was nice and worked well for a group of 6 friends that have been doing an annual ski trip for the past 20 years. We have stayed at Timber Run many times. This trip was a disappointment due to the huge changes in the property. The hot tubs were filthy and foamed like crazy. The pool was cold and filthy. In the past it was always always crystal clean and fun to go swimming in the winter, not this time!! The shuttle was a pain and you waited hours to get one. Guess we are going to have to find a property that is not managed by Retreatia. Every one we have stayed with and they managed was not a good experience. Will look at going with Vacassa for our next stay. They always had shuttles around. Too bad, Timber Run was a favorite.