everything was easy and convenient. The hotel itself has an elevator.

Accessibility could be better. There are steep stairs at the entrance, and the surrounding area has quite a few hills, which can be difficult for people with limited mobility.

Good location in a quiet area. Easy to take the train.

It’s small but typical of all Japanese accommodations.

Location is good, walking distance to Tokyo tower and subway. Clean, comfortable and really good size for family setup. Easy check in.

We had a hire car and there is no parking we spent around AUD$50 a night to park at a 24Hr parking near by at night. We knew there was non parking though ahead but we needed the car for rest of our trip. Mosquitoes are crazy outside after dark!

The location is good. A quiet spot in a prime location.

The room we had had a persistent moldy smell from the aircon unit. The hotel staff had tried their best to rectify it but the moldy smell continuous. The plastic flooring has some broken tiles near the bunker bed area and we had to be very careful when move around that area. My son almost tripped over it and scrapped by the sharp edge of the broken plastic tiles. It should have been fixed before the room was rent out. The pots, pans and utensil were were sticky. We had to clean them ourselves. The towels and bed linens were quite old and stained, which should have been replaced long ago. We had stayed in another Ken's Place property in Azabu-Juban before. It was a much better experience and prompted us to make this booking. However, there is a huge quality gap between the properties.