Royal Select at Grand Park Royal Cancún - All Inclusive - Adults Only

La vue sur mer

La nourriture

La atencion de todo el personal especialmente Jesica Martinez Mayordomo, amable, calida y siempre atendiendonos. Alicia Lopez (Prime )excelente servicio Jesus limpieza habitacion impecable Rogelio (Prime) excelente Alicia ( Veranda) excelente servicio Armando ( Bell Boy) muy amable para llevar nuestro equipaje Habitacion vista al mar super hermosa y muy comoda

Agua de filtro

We had the loveliest room and the sweetest staff. Great visit! Great first time to Mexico!

N/a

The property is at a great location and has a beautiful private beach along with amazing rooms

The food quality is terrible, even at the ala carte restaurants we found hair in our food. The food at the buffet smelled old and they kept closing restaurants between meals so if you are not waiting up early, there’s only nachos at the bar available to eat. We got the VIP royal select package but our butler Alex was just not the best, wasn’t helpful and didn’t give us information of anything at the hotel so we didn’t know we could have breakfast and lunch at the Le Grande lounge which is only for the VIP guests… We felt disappointed that every time we asked for reservations or anything, the answer was always “sorry not available anymore”, “they just closed”, or “you just missed it”. And it’s sucked because we paid a lot to be there, yet we never were given the schedules on time.