We unfortunately were not able to utilize the fire pit due to a burn ban even though it rained on the day of our arrival, and the hot tub cover looked like it was one touch away from breaking in half so out of fear of being charged the $500 replacement cover fee, we didn’t utilize the hot tub either. Still a great stay! Awesome location and good communication

We thoroughly enjoyed our stay at Hillside Heaven! We were in the area for a family wedding and wanted a place where a group of our extended family (7 adults, 5 children, and 3 dogs) could stay as an alternative to a hotel. This property was excellent. There was plenty of space for all of us-- the lower level family/game room was perfect! Everyone enjoyed the hot tub and the pool table. The location was great and the area is beautiful. This was one of the cleanest and most well-stocked rental properties I've visited; there were more than enough linens and towels for everyone and it was a huge bonus that beach towels were provided for the hot tub. There was even a hairdryer and an iron/ironing board upstairs, neither of which I expected to find! There were a few minor repair issues that we have made the property manager aware of, in particular the fact that the upstairs windows seem to have broken sashes (one wouldn't stay open, and three others were extremely difficult to get open). We ended up using the A/C, so the window situation wasn't a problem for us in the long run. Overall, we had a great stay and were very happy with the house!

We were in town for our daughter's graduation at ASU. Everything was just as described. It was very spacious with ample sleeping, updated bathrooms and kitchen.

Nice enough - but there are some issues. Pictures make it look large -- it is not. Bedroom upstairs is TINY - should have bunk beds because you literally can't put a carry on anywhere -- you can barely walk around the bed - extremely small and an extremely hard bed - not for adults. Other bedroom upstairs with half wall - great size but should at least have a curtain or something to give privacy. Futon on loft area was a good older kid spot. Main floor - Small kitchen - tight entrance/exit right by the fridge - no dish towels; no garbage bags; Decent supply of pans / pots - not much silverware for a big family. Many outlets throughout house had 1/2 that didn't work; bathroom floor upstairs dirty when arrived; Carpet downstairs had crumbs on it when we arrived. Many neighbors close by - could hear talking and laughing - no flat area for outside "play" except firepit area (which was a good size) with old chairs that were tossed around. Decks have a few very nice chairs and some not so nice. Hot tub good. Nice enough house (nice to have TV upstairs and down), but you need a family that doesn't mind being on top of each other. I'd say this is an all around 3 to 4 out of 5. Housekeeping would help and reality in advertising would help.