Phukalini Luxury Pool Villa & Onsen

Absolutely incredible experience from start to finish! We were welcomed with complimentary drinks, dessert, and freshly popped popcorn at check-in. The staff even surprised me in our room with a birthday cake and sang happy birthday—it was such a thoughtful gesture that brought me to tears! The staff is exceptionally warm, polite, and attentive, and the jacuzzi room is amazing! Truly outstanding hospitality and value. I would absolutely recommend Phukalini and would stay here again without hesitation!

Not applicable

الهدوء في المكان الموظفين محترمين وانصح العائلة اللي تبي حمام سباحه خاص فيه خصوصه وانصح بالسكن بالفيلا ثلاث غرف

لايوجد

Le personnel, la propreté, la piscine privée et commune ainsi que le petit déjeuner L’attention particulière à la fille qui vient d’avoir son Bac

Le onsen est proposé sue sur les villas 3 chambres

The things I liked about this property the most was the staff. All the staff I encountered was awesome with service and everything else needed.

I think the word "luxury" may not be the best word for this property because that's what is to be expected. The furniture in the living room as well as the beds were very uncomfortable and not luxury. There were cracks and stains going up the walls, chips were found under one of the beds, shower drainage system was backed up in one of the bedrooms (they came and fixed), metal around the mirrors were rusted, flies were all over the bedroom from the bathroom drains, breakfast very limited, etc. This property has alot of potential but needs alot of work done to call itself a luxury villa. I also did not realize that the villa was split up in the way that it was. All the bedrooms were actually separated from the living/dining area meaning having to go outside and then enter into the bedrooms because the pool is in the middle of everything. I would have rather had everything under one roof to have more of an inclusive feel with the family.