avid hotels - Salem by IHG

It might have been the cleanest hotel I have ever stayed at. The staff was so nice too! They texted me everyday to see if I needed anything and ask about my stay. I am so impressed and would stay here again!

My only suggestion would be a nightlight in the bathroom.

Very clean

This was THE Cleanest hotel from the lobby and breakfast area to our room which was spotless! I was happy to see no carpet in the room which is why I initially booked the room. Comfy bed with soft bedding and quiet air conditioning made for a great night sleep!

The lights in the room could use a dimmer! Maybe an extra chair without wheels to relax in!

Good location. New property. Plenty of parking. Breakfast options were adequate.

Got there after a long drive at about 10:30 pm. Wanting to get to a nice, clean shower and bed to rest. Requested a king size bed. We were assigned the first room, went upstairs, opened the room to find the room a mess. Lights all on, half finished drinks on the table and bed as if someone had just gotten out of it. Went down to report it and get assigned a different room. Same thing! Although not as bad as the first one. I did take pictures of the second one but not the first as I was shocked and thought maybe we walked in on someone. Finally we got assigned a 3rd on but that was a double queen, not a king. We have stayed in many hotels throughout our lives but this was certainly the first time we’ve experienced something like this. The front desk clerk was clearly upset and even used some foul language in front of us although he was try his best to accommodate us. He mentioned we were the 3rd such complaint that evening.