The location was excellent. It was pretty easy to get to from the car park and close to shops, restaurants and all attractions. The car park facility was really useful. Great to have a base to retreat to in the heat of the day.

There were no negative points.

Localisation, en plein centre de la cité de Carcassonne ; calme le soir et la nuit ; accueil, écoute et réactivité de Lesa ; équipement ; parking gratuit associé au studio à 5mn.

Attention si vous avez un handicap moteur, deux étages d'escalier raide à monter. Ce n'est pas un reproche, juste un point d'attention.

Great location, superb communication from the owner who was really helpful and did everything she could to ensure we had a great stay

Due to its location it’s a bit of a walk from the car park

Location was great. Car parking nearby outside cite.

Difficult interaction and communication with the host. Was late to respond or did not respond at all. We had to park our car in a paid parking for a few hours until the host gave us the remote for the free included parking lot. The host said that the owners will refund the cost of the paid parking but they never did. Flimsy unstable furniture. Bed quite poor and bed orientation not functional and not comfortable. Pillows uncomfortable. General use of the space is not very practical or useful, rather unattractive. Cleanliness could have been a bit better, particularly in the kitchen area. Coffee machine but no coffee, just an empty dirty jar, and, ironically, just a few supermarket home-brand teabags while the owners have a fancy tea shop on the ground floor. Noise from outside at night even with windows and blinds closed.