Nice big house for multiple families. Close to the club house and activities for kids.

We have no problem referring this property to any friends or relatives going to the Orlando area. Kevin's communication has been excellent throughout, and he has a very beautiful property located within the Windsor at Westside. The layout is very nice, and we particularly liked the openness of the kitchen, dining room, and living room. The kitchen had just about everything guests would need with plenty of dishes, silverware, etc… to accommodate any size group. The beds were comfy and plenty of bathrooms offering showers and tubs. The clubhouse waterpark and lazy river was a huge hit with our kids and grandkids.

Property was not as clean as we hoped

The overall property is ok, however, the furniture is in need of repair and replacement. (Kitchen chairs are ripped, the pool table is wobbly and has ripped felt. Sadly for us, home, including most bedding was dirty (used/not washed), stained and needed to be cleaned/washed before it could be used. We arrived a day early to relax before the rest of the family arrived, paid extra for the add on only to spend the time cleaning and doing laundry (reminder -bring your cleaning supplies ahead of time -there are none there) and being stressed, not relaxed. The owner was advised immediately, was responsive to emails but when we advised that we would appreciate a refund for the added day as compensation, he said would look into it and let us know. That was almost 2 week ago. I asked the owner specifically about other poor reviews and he said the house was gone, he had just been there and the cleaning crew did a great job. The chairs are ripped, the vertical blinds to the pool are missing lengths or have chunks taken out of them (very unsightly in pictures) The handrails were black with dirt, grime - So much “yuck” everywhere. I understand the owner lives far away. I understand his cleaning crew/management company let him down. Positives: Very close to the resort (bring your own floating tubes etc, they are not provided at the lazy river and the property only had 2 on hand (which was nice to have) The overall location is great! The layout of the home is nice.