Very nice house , had great time

Excellent vacation. We arrived a bit early and the cleaning crew was still working hard to finish getting it ready for us. The two ladies were very professional and did a great job. The house is perfect for large families. I had my 11 kids and my son in law and everyone was able to sleep comfortably. The beach is close with a beautiful trail just a few steps from the front door. The garage serves as a nice drop off and prepping location for coming from and going to the beach. The private pool was great for the kids when we got back from the beach. The house is on a quiet street that felt like a home away from home.

We loved the house, it had plenty of space for our extended family. The view the from the house is great along with the outdoor spaces and the pool. We did pay for the pool to be heated and it was not when we arrived. After messaging the owner we were told it was broken and we would get a refund. Having the garage spaces as a drop zone area was also great. Well equipped kitchen but could use more kitchen towels. Only one beach chair provided but lots of beach toys! Overall great stay but disappointed about the pool heater.

Sand Castle is a nice location with only a five minute walk to the beach. The ocean view from the house is great! Our children enjoyed the pool which was heated as I requested. The house easily accommodated our family of 10 people, but would have been crowded at 15 (sleeping capacity listed). My major complaint was that the kitchen was unacceptably dirty. I cleaned on it for two hours before bringing in groceries, including washing out the entire refrigerator, throwing away opened food including a half loaf of bread, cleaning hair and crumbs from utensil drawers, etc. Thankfully, the property management sent Jenn over in response to my complaint. Jenn “saved the day,” and probably deserves a raise. She cleaned the oven and the grill, purchased new kitchen cloths, and was appropriately apologetic. The house also needs some basic plumbing maintenance (master bath sink sluggish, primary garbage disposal inconsistently not functional, master toilet hard to flush). Master bedroom quilt had what appeared to be blood stains. These things could be easily remedied and should be addressed if the company would like to see the review raised for this property. Because of the good location and great view, it could easily be made into a “5” with a little more work.