Once we figured out the building and the parking garage…it was a “10”! Perfect layout for our needs and great location to get to our Austin relatives. Hope to stay there again soon!

My wife and I had a great stay during our first time in Austin! Communication with the hosts was very good and they provided ideas for things to do while we were there. The portal link they provided had all the information for checking in, the stay, and check out needed making it very easy.The unit was clean and had plenty of 'starter' supplies - I think the only thing we needed to get were dryer sheets and additional toilet paper during our 2 week stay. While they have all the kitchen basics, the ice maker isn't hooked up, which would have been ok if there were ice trays (which there weren't). And while there was a pyrex baking dish, having a couple of sheet trays would be a nice addition. It's on the 3rd floor, but really convenient, as it's right down the hall from the parking garage and an elevator. So moving luggage and groceries in/out was quick and easy.The complex itself was nice, and very quiet. Andthe location was perfect for us - the shops/restaurants on South Congress were a short walk, there were several places to eat right around the complex, there is a big HEB grocery store that we walked to for supplies, it's a quick drive down Congress to get downtown.We'd stay there again for sure!

First, the communication with the host was excellent, the place was in a fairly convenient location and clean. Took a star off for the troubles in accessing the building and garage. It should be better communicated that renters should park their car, access the building, find their way to the unit which in itself was an adventure walking around a maze type environment. Once we found the unit lugging our baggage and with the help of a resident in the long hallways, we were able to take the fob that opens the garage gate go back downstairs to our car and park in the garage. Not the most convenient. Note that it is an apartment building that could use some updating. Nothing fancy about the place although the unit itself was acceptable. I travel frequently and have used VRBO for 7 years. I have never had to provide so much information to be vetted for acceptance to stay nor have I ever been informed my call was being recorded while we were trying to figure out where to park and access the building and the unit. A portal was provided with all the details needed for check in. Having worked in technology for 40 years, great. However, at the building trying to gain entry, there was no cell coverage to access the portal. We were able to finally gain access and the host was great at communication and allowing a friend who lives a few hours drive away to stay a couple nights on the air mattress which we left inflated so it could be disinfected for the next guests.

The beds were comfy. Communication was good. It was very clean.