The place was roomy and fit our extended family of 12. Brent was very responsive. The upstairs AC and the garbage disposal were not working when we got there but he was able to get a maintenance person to fix them within 24-48 hours. The game room was a lot of fun. Most of the sheets looked clean although a couple of beds had old stains on the white sheets. The house really needs a deep cleaning. Stains on all the walls, grimy feeling carpet throughout the house. Moldy cheezits kept rolling out from under the couch, and we found clothing from prior guests under the couch and under the beds. The pool table is slanted and the cues and triangle are broken. This place could be 5 stars if they would just take the time to clean it well and repaint the walls and wash the carpets.

It was esay to check in. The was was great the game room was great after a long day at amusement park's for kids. The pool in back was great.

Except for a few hiccups (I.e. cue sticks tips broken and cleanliness issues) we had a nice time. The kids enjoyed the game room and pool. We appreciated the host accommodating our needs in a timely manner.

The house was exactly as described in the listing. Clean and spacious. Pool cleaners came as described on time and it was warmed properly. I Have stayed in the community a handful of times before, this was our favorite home. The game room was perfect for our group of kids ( 6, 8,8,9) they spent a ton of time playing in there. One thing to note the game room is VERY LOUD, the sound is mostly keep to the game room area but when the door is opened or you are in side it can be overwhelming, might be too much for some but our kids really enjoyed themselves. Communication/check-in were easy and mostly stress free, we had parts of our family coming in at different times and everyone was able to get in and get settled with ease. My only complaint and it was a small one the grill was locked and when I reached out to inquire about it, I was told there would be an additional $45 dollar fee. This wasn’t anywhere in the listing, and from experience staying in the community was a bit steep of a charge. Not a huge deal but something that should be noted. This is one of the pricier houses in Solterra to stay in so it felt a bit unnecessary. important note the lazy river/water park is no longer free for guests. My family walked up 1 day and were told it would be a $50 day pass. This is a new change to the property and future guests should be aware. Overall my family had a fantastic stay 4.9 out of 5. The hang ups were small and did not greatly affect the overall vacation. A great home!