Le camp situé dans une zone forestière dispose de tout ce dont on a besoin pour passer un séjour agréable. Le personnel de la réception est sympathique et serviable. Les chiens sont acceptés.

J'ai déjà passé plusieurs séjours dans ce camp Europarcs, et j'ai toujours été satisfaite de mes différents chalets. Cependant, cette fois-ci, le chalet ne profitait d'aucune ombre, contrairement à la photo de la réservation qui le présentait sous les arbres. Je ne savais pas que plusieurs chalets dans le camp portaient le même nom. Les nombreuses et hautes vitres étaient un désavantage cet été. Il y avait bien des rideaux clairs, mais le haut de la vitre en forme de triangle sous le toit n'en possédait pas, ce qui accentuait encore l'effet sauna en fin d'après-midi quand le soleil envahissait le salon, rendant l'air invivable. Il faudrait absolument ajouter un rideau à cet endroit - je me suis bricolé une protection provisoire pour le temps de mon séjour - et peut-être proposer un ventilateur ou une clim gratuitement pour un chalet situé en plein soleil. Mais cette malheureuse expérience ne m'empêchera pas de revenir...

Good size, well equipped, lovely location

Bit far from the pool if you had a young family

Emplacement, adaptation du personnel aux horaires d’arrivée et de départ , facilité des échanges

La propreté du logement , beaucoup de poussières , surtout derrière les lits .. Idem dans la cuisine , la hotte pleine de graisse

The slide is pretty good, especially for its size. The property also has a lot of birds and the proximity to a beach is very nice. I quite appreciated the surroundings on site. Maarn is also a cute town that is conveniently accessible by a 30 min walk.

As soon as anything went wrong the entire experience went downhill. Staff refused to lift a finger outside of verifying that there was a problem. For us, we lost heating in our cabin plus our water. They sent someone right away who verified this and offered us a new location, but that was it. We received no help in moving our stuff, and we were told we still needed to do a full cleaning of our unit, stripping of beds, and take out the trash prior to changing. This threw off half of our day. Upon getting to our new unit we found it smelled strongly of wet dog. We informed the front desk who simply said “oh. Uh. Sorry about that.” No offer of another place. Alright, fine, we stayed despite the smell. Only to discover at 21h that there were no bedsheets provided. So we called the urgent number left and they gave us a location where we could walk to get them ourselves. The lack of appropriate customer service was astounding. I’ve never seen staff so disinclined to get up and leave the office to actually help customers. A couple other notes: the instructions on how to walk to the property are very very poorly described. I would not recommend this property to anyone travelling via public transit as I had to walk 30 mins along a narrow road with fast cars passing me. This issue applies to the property too, where cars will zoom past you because there is no proper walking path. Also, the pool is a bit sad and needs some more elements to make it fun. The lazy river needs to be a full lazy river, not just a small edge of the pool.