Platinum Grand

Good experience during my trip. First thing first, the hotel has great staff. All polite, helpful, smiling. What else do you want? Breakfast was very rich from local to international options. Everyday content was changing too. Food in the hotel was surprisingly good and delicious which was beyond a hotel restaurant experience. My room was kept clean. Thanks to the staff.

One down side might be having no option to open windows. This is good for keeping air pollution out, and mosquitoes. But sometimes you just want some air to flow in. Also, my room was next to the elevator. I was ok. But if you are sensitive to sounds, ask hotel team for a room away from the elevator.

Nice place in the middle of gulshan and close to nice restaurant and easy to get out of the city

Don’t know

We recently stayed at the Platinum Grand in Banani and cannot recommend it highly enough. Nestled right in the middle of Banani's vibrant streets, the location alone is a huge draw - but it was everything else that made this stay truly special. The location is genuinely unbeatable. Everything you could possibly need is right on your doorstep - restaurants, cafés, and shops in every direction. I made a daily ritual of strolling to Aarong, a beautiful Bangladeshi lifestyle and clothing store just a 10-minute walk away (or a breezy 3-minute rickshaw ride if you prefer!), and I could have happily shopped there every single day. For food, the options are truly endless: Burger King directly opposite the hotel, KFC, Herfy, Koi The, Kavazo, Peyala - and that's just scratching the surface. Whether you're after a quick bite or a leisurely meal, you'll never be stuck for choice. From the moment we arrived, the staff were absolutely outstanding- warm, attentive, and wonderfully fluent in English, which was a genuine lifesaver for my children who don't speak any at all. We made full use of everything the hotel had to offer - the rooftop pool, the gym, the sauna, and the laundry service (which, impressively, was returned same day). Every facility was immaculate, and the servicing throughout our stay was prompt and efficient. The breakfast spread kept the whole family happy morning after morning - no small feat! A particular highlight for families travelling with children: the hotel offers a meet-and-greet at the airport with dedicated protocol handling, which made arriving in Dhaka completely stress-free. It's that kind of thoughtful, end-to-end service that sets Platinum Grand apart. Prices were fair, the rooms were spotless, and the entire experience felt genuinely welcoming. This will absolutely be our base every time we visit Dhaka.

The reception and entrance were undergoing renovation during our stay - but this is absolutely nothing for future guests to worry about. By the time we were leaving it was all coming together beautifully, and the finished result looks set to be stunning. Anyone visiting now will simply get to enjoy the upgrade. We can't wait to return and see it in all its glory!

The location.

The customer services not upto the standards.