Pickalbatros Royal Moderna Sharm & Aqua Park - All inclusive

We loved everything about this resort and can’t wait to stay here again!

Very good

Royal Albatros Moderna has pretty much everything you need for a sea&sun holiday. It would be unfair to rate the food and the drinks per normal standards while visiting during the COVID tourism crisis, but even under these circumstances the food was well cooked and had enough variation. Some of the staff (customer care rep, big pool bar staff) did an amazing job. Sadly only the smaller (beach side) pool was heated, but that one was kept at a solid 29 degrees Celsius making happy most of the customers. The pontoon is very long but it was being refurbished bit by bit during our stay and the platform near the reef is very well equipped with sunbeds and even larger king bed-type sunbathing equipment. Most of the customers during this winter appeared to come from ex-Soviet countries which still had charter flights to Sharm but the animation team made efforts to entertain all customers regardless of the language spoken. The general atmosphere was family friendly, lots of kids and teens. The aquapark (even if located in a less then inspiring spot) is well equipped and provides plenty of fun for kids and adults alike. Minor quirks can be easily overlooked given the general positive impression.

We stayed for 10 nights in a different hotel and then came to this one for 2 further nights. The accommodation was extremely basic and certainly nowhere near 5 star. We had booked a deluxe double room and this didn't look anything like the photo's that the hotel provides. The room had no towels, no bathrobes, the walls were just plain white. The lighting was so poor in the room (no lamps or bedside lighting) that we had to use the torch on our phone just to see the buttons on the remote control. Really disappointed with the room so we went to reception to ask for a better room. They advised us to come back the following morning to see what might be available. Upon doing so they moved us to a different deluxe room and this time it did resemble the photo's. Still only a 3/4 star room though. The food was good in the hotel and the alcohol was adequate - It way too expensive to buy branded wine at anywhere between £25 a bottle (worse than the local wine) and £150 for a bottle of Pinot Grigio or Sauvignon Blanc. Although this seems to be a common thing in Egypt and not just this hotel. Nice pools (Although no swim up bars to be seen) and nice beach area. We didn't bother visiting the Aqua Park as it was tiny and with no pool there (or alcohol being served) it would have been a case of riding a few slides and then walking all the way back to the main hotel. We visited the spa for a massage also and it was the most painful aromatherapy massage ever! Would not return.