Hampton Inn & Suites Cleveland Mentor

My only complaint is that the toilet seats are really low. It is especially uncomfortable if you have long legs.

From the time you walked in the front door the entire motel sparkled with cleanliness!! Our room the cleanest motel I have ever stayed at. The bathroom was so clean the shine from the tub you could see from a mile away. The free breakfast was extremely delicious and again everything was so clean I’m a neat freak and this passed with flying colors Also I have a service dog. I showed her identification and bang no questions. And there was no extra charge for her .

Pros: The staff was very helpful at check-in and check-out. Additional towels were provided at request. The room was clean, as were the public spaces. Breakfast was okay, typical of most hotels. The coffee/tea station in the lobby was appreciated. Cons: There was debris on one of the elevator floors that remained there for two full days. I'm fairly certain that a staff member must have ridden that elevator during that time but neglected to clean it themselves or directed another staffer to do so. The thing that bothered me the most was an odor throughout the hotel. It might have been a cleaner or deodorizer, but it was quite noticeable when exiting the elevators. One more thing: the bed was quite a bit higher than what we are used to.

Overall a good experience.