ROMY BRUGES Historic Centre

The facility was centrally located with easy walks to the sites and restaurants. Shopping was likewise close and offered fresh baked goods to a useful supermarket. If clothes shopping is your thing there was an overwhelming amount of choices.

Location was very good and rooms were clean, although more attention to details is needed. I booked well in advance when they were not contactless, the switch over to no reception was problematic; I chose this hotel because it originally offered luggage storage now that was unavailable. I messaged them and was told I could have early check in, shortly before arrival I was told this was dependent on cleaning. I did get early check in eventually. Also, the rooms were paid for in full. When I arrived I received a message saying they were not, so I had search and provide them with proof from receipts, bank account, etc. I found this frustrating. They did respond promptly to messages. Door/room entry info was provided that was confusing—would be simpler to understand if they provided 2 lines of code, 1 for the door, 1 for the room. We are experienced travelers and this was the 7th hotel we stayed at this trip with no issues until Hotel Marcel.

Absolutely stunning hotel in the centre of it all…very clean and wonderful staff. I would absolutely stay here again and I highly recommend it for everyone else.

All good ...................