The suite was so warm and cosy! We loved everything about it. Close by to a lot of amenities. We really enjoyed our stay.

Was lovely

Nothing

Comfortable stay. Very clean room. Best shower. Check in and out was flexible and owners were informative. Great value for money. Would definitely come back again.

Nothing to add

Comfy bed and walk in shower, good tv and fridge available, Location is a short distance from Hillsborough which is nice

Despite very attentive emails in the build-up to our stay, when we arrived we discovered someone was already occupying the room we'd been allocated. I tried calling the number given - which wasn't easy as the signal there was very weak - and got through to customer support. Thankfully we arrived before 10 pm as otherwise there would have been no-one to contact. The support desk is not on site, no idea where they are based, and they were trying to contact the owner. This took nearly 40 minutes, meanwhile my daughter (aged 10) were getting increasingly concerned we'd have nowhere to stay. Eventually the owner arrived, no appology, just blaming the booking agent for the mix-up. Eventually they realised the room the other person had booked was available so we went into there - it was not the "luxusious triple suite" we had booked but it was fine. However I slept with one eye open all night as the rooms are left open with the key inside the room, so anyone would have had access to the room before we arrived - as a lone female with a young child this does not give security or assurance. We had no idea how many keys had been on the desk and whether or not anyone had taken another. The room we were in had not been cleaned but I appreciate that we were not meant to be staying in that one.