Great communication, wonderful place to stay!

Beautiful house! We had a wonderful time

Great space and location for a getaway to local woodinville wineries. My recommendations would be to provide more cleaning products - we were given a miniature roll of paper towels and not much else to clean up spills or messes. A bottle of windex or Clorox wipes would have gone a long way. If they were provided, it was not obvious where to find them (under sink, closet, etc). I also asked to check in a tad early since we had a wine tasking appointment - just 30 minutes even to drop groceries and leave. The response was to check back later and that it would be up to the housekeepers on when they cleaned. This was disappointing as we also have a house on VRBO and always try to accommodate reasonable requests, which I felt like this was. I wasn’t asking for hours. At the end of the day, they said we could check in a little early but it didn’t matter since the message came through after the time we would have needed to leave to drive over. Everything ended up fine, but just felt like something not a big deal that could have saved us some stress. I completely understand respecting the housekeepers but dropping groceries and leaving seems like a small thing (to me in my personal opinion, others may not agree). Other than that it was a beautiful property, very updated, comfortable, and enjoyable. We would return without hesitation. Thank you for providing us with a great stay.

The house was great, however during our stay, the roof in one of the rooms began leaking which made it so one of the rooms was not able to be used for one night. Some of our group went home early because of this. I initially requested a refund for the amount of two people’s stay for one night, then requested just over the amount for one. Property manager refunded a minimal amount that barely covered half the amount of one persons stay for the night. Pleased with the house, not pleased with how the issue was handled.