Les clients adorent cet hébergementLes clients donnent une excellente note à cet établissement
Valeur haut de gammePrix raisonnable pour cette région
Réservez en toute confianceNous travaillons en partenariat avec les meilleurs sites de voyage pour que vous obteniez une bonne affaire sur la location parfaite.
Emplacement
Avis
4 / 10
Not nice at all
Amazing view , and pretty location.
I am writing to make a formal complaint regarding the condition of the accommodation we booked through Booking.com for one night, at a total cost of £300.
When we arrived, we found several significant cleanliness and hygiene issues which were not reasonably expected from holiday accommodation.
The issues included:
* The pillows were visibly yellow and covered in multiple stains. I have photos showing their condition.
* The bed linen had several small red stains on it.
* There was dust and hair inside the drawers. I have photos showing the dust and hair found inside the drawers.
* The kettle was in a very poor and unhygienic condition. It was heavily covered in rust and limescale, and there was water already inside it when we arrived. I have photo showing the condition of the kettle.
* The terrace was also not properly cleaned or prepared for guests. It was covered with leaves, spider webs and spiders.
The combination of dirty and stained pillows, stained bed linen, dust and hair inside the drawers, and a kettle heavily affected by rust and limescale made us seriously question the cleanliness and hygiene standards of the property.
These were not minor cosmetic issues. They affected the condition in which the accommodation was provided to us and our ability to feel comfortable using the facilities.
We paid £300 for one night and reasonably expected the accommodation to be clean, hygienic and properly prepared for our arrival.
I have photos evidence of the condition of the pillows, drawers and kettle and I am happy to provide all of these photographs for Booking.com to review.
Given the number and seriousness of the issues, I am requesting a full refund of the £300 paid for this stay.I would also like to point out that UK health and safety requirements place importance on maintaining safe and hygienic accommodation and equipment. In particular, the Health and Safety at Work etc.
9 / 10
A great family get away that delivered
Friendly staff, good parking, privacy, sound of the river, hot tub, kitchen facilities, good for walking, next to Zip World, place to eat/drink, comfortable, towels provided and outside sitting area faces the sun.
If I was going to be a bit picky I would say an overall deep clean to remove dust build up on woodwork inside and the odd kitchen cupboard was needed but it was definitely livable.
10 / 10
Little Gem
I have to say this place is a little gem. We went for 2 special birthdays, and we were not disappointed. The lodges are lovely inside and have everything you need. Will definitely be returning.
Everything was nothing we didn't like.
9 / 10
Lovely stay with friends
it was very comfortable and well set up. Lovely decking area with hot tub. Very relaxing. The food on site was amazing, though they often booked up so would recommend booking a table in advance.
It would have been nice if some toiletries were provided such as shower gel/hand soap.
Friendly staff, good parking, privacy, sound of the river, hot tub, kitchen facilities, good for walking, next to Zip World, place to eat/drink, comfortable, towels provided and outside sitting area faces the sun.
If I was going to be a bit picky I would say an overall deep clean to remove dust build up on woodwork inside and the odd kitchen cupboard was needed but it was definitely livable.
10 / 10Remarquable·mars 2025
I have to say this place is a little gem. We went for 2 special birthdays, and we were not disappointed. The lodges are lovely inside and have everything you need. Will definitely be returning.
Everything was nothing we didn't like.
9 / 10Remarquable·juill. 2024
it was very comfortable and well set up. Lovely decking area with hot tub. Very relaxing. The food on site was amazing, though they often booked up so would recommend booking a table in advance.
It would have been nice if some toiletries were provided such as shower gel/hand soap.
6 / 10Moyenne·juill. 2023
The receptionist was lovely and kindly let us check in early, the room was nicely presented and the hot tub was clean and ready to use.
I felt that outside of the property, the terrace, the windows and the cooking utensils were dirty. We had to clean them all before using them to cook food.
L’hébergement L09 - The Snowdon Spa with Hot Tub se situe à Bethesda et possède un bain à remous. Cet hébergement est installé à 15 km de : Chemin de fer à crémaillère Snowdon Mountain Railway. Il possède une terrasse et un parking privé gratuit.
Équipements
Parking gratuit
Non fumeur
Balcon/Terrasse
Station de recharge pour véhicules électriques
FAQ
Le stationnement est-il inclus dans ce maison ?
La place de parking n’est pas indiquée comme un équipement disponible dans l’hébergement L09 - The Snowdon Spa with Hot Tub. Pour plus d’informations, nous vous encourageons à contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce maison ?
Nous n’avons pas trouvé de piscine répertoriée comme équipement pour ce maison. Voulez-vous vraiment une piscine ?
La location L09 - The Snowdon Spa with Hot Tub accepte-t-elle les animaux ?
Malheureusement, ce maison n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre L09 - The Snowdon Spa with Hot Tub?
Nous avons trouvé 4 équipements pour cette location. Cela inclut parking gratuit, non fumeur, balcon/terrasse et station de recharge pour véhicules électriques.
"I have to say this place is a little gem. We went for 2 special birthdays, and we were not disappointed. The lodges are lovely inside and have everything you need. Will definitely be returning."
Invité vérifié
À ne pas manquer ! Prix et disponibilité susceptibles de changer.
Les clients adorent cet hébergementLes clients donnent une excellente note à cet établissement
Valeur haut de gammePrix raisonnable pour cette région
Réservez en toute confianceNous travaillons en partenariat avec les meilleurs sites de voyage pour que vous obteniez une bonne affaire sur la location parfaite.
À propos de cette location de vacances
L09 - The Snowdon Spa with Hot Tub
L’hébergement L09 - The Snowdon Spa with Hot Tub se situe à Bethesda et possède un bain à remous. Cet hébergement est installé à 15 km de : Chemin de fer à crémaillère Snowdon Mountain Railway. Il possède une terrasse et un parking privé gratuit.
Équipements
Parking gratuit
Non fumeur
Balcon/Terrasse
Station de recharge pour véhicules électriques
Carte de Pays de Galles, Royaume-Uni
Avis et évaluations
8,6 / 10
(25 Évaluations)
Avis vérifiés à 100 %
9 / 10Remarquable·juin 2026
Friendly staff, good parking, privacy, sound of the river, hot tub, kitchen facilities, good for walking, next to Zip World, place to eat/drink, comfortable, towels provided and outside sitting area faces the sun.
If I was going to be a bit picky I would say an overall deep clean to remove dust build up on woodwork inside and the odd kitchen cupboard was needed but it was definitely livable.
10 / 10Remarquable·mars 2025
I have to say this place is a little gem. We went for 2 special birthdays, and we were not disappointed. The lodges are lovely inside and have everything you need. Will definitely be returning.
Everything was nothing we didn't like.
9 / 10Remarquable·juill. 2024
it was very comfortable and well set up. Lovely decking area with hot tub. Very relaxing. The food on site was amazing, though they often booked up so would recommend booking a table in advance.
It would have been nice if some toiletries were provided such as shower gel/hand soap.
6 / 10Moyenne·juill. 2023
The receptionist was lovely and kindly let us check in early, the room was nicely presented and the hot tub was clean and ready to use.
I felt that outside of the property, the terrace, the windows and the cooking utensils were dirty. We had to clean them all before using them to cook food.
$$$$
Les mieux notés par les clients
8,6
(25 Évaluations)
"I have to say this place is a little gem. We went for 2 special birthdays, and we were not disappointed. The lodges are lovely inside and have everything you need. Will definitely be returning."
Invité vérifié
À ne pas manquer ! Prix et disponibilité susceptibles de changer.
Les clients adorent cet hébergementLes clients donnent une excellente note à cet établissement
Valeur haut de gammePrix raisonnable pour cette région
Réservez en toute confianceNous travaillons en partenariat avec les meilleurs sites de voyage pour que vous obteniez une bonne affaire sur la location parfaite.
Carte de Pays de Galles, Royaume-Uni
À propos de cette location de vacances
L09 - The Snowdon Spa with Hot Tub
L’hébergement L09 - The Snowdon Spa with Hot Tub se situe à Bethesda et possède un bain à remous. Cet hébergement est installé à 15 km de : Chemin de fer à crémaillère Snowdon Mountain Railway. Il possède une terrasse et un parking privé gratuit.
Équipements
Parking gratuit
Non fumeur
Balcon/Terrasse
Station de recharge pour véhicules électriques
FAQ
Le stationnement est-il inclus dans ce maison ?
La place de parking n’est pas indiquée comme un équipement disponible dans l’hébergement L09 - The Snowdon Spa with Hot Tub. Pour plus d’informations, nous vous encourageons à contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce maison ?
Nous n’avons pas trouvé de piscine répertoriée comme équipement pour ce maison. Voulez-vous vraiment une piscine ?
La location L09 - The Snowdon Spa with Hot Tub accepte-t-elle les animaux ?
Malheureusement, ce maison n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre L09 - The Snowdon Spa with Hot Tub?
Nous avons trouvé 4 équipements pour cette location. Cela inclut parking gratuit, non fumeur, balcon/terrasse et station de recharge pour véhicules électriques.
Découvrez des hébergements similaires à Pays de Galles, Royaume-Uni