Cosmopolitan Hotel & Wellness

Very good location and facilities at the hotel, everything in walking distance, including the River Danube. Unfortunately wasn’t staying long enough to try the spa, but looked good. Nice choices at breakfast. Room very comfortable and clean.

Had issues using the bath/shower, as high to get into with mobility. As a four star, expected to get water and coffee free in our room, but have to pay them.

The staff, breakfast

No ear condition in the lladys room

Breakfast was excellent, very good quality. Pool outside was a little bit cold because the nights were colder than usual, but very nice to stay at the pool bar . The pool inside was excellent, very nice place, the water perfectly warm at 29*-30* It was an ameising relaxation.

It was unplased that they asked us to live the outside pool area because this place is blocked by a private event all day long. Than, after one our, we met the same person that informed us that it is free acces to outside pool. It is not a private event.

Location of the hotel is good, even though parking is problematic. Probably a good restaurant, but we haven't had a chance to try. Comfy beds.

Staff at reception is really not helpful. We sent a message in advance to book parking, as it says that it is possible to book for a fee. We had a reply that "reception will assist with parking." When we came, the girl just said - park outside on the street somewhere. The hotel had some private party in the restaurant, so we had to find a place to eat at 8:30pm when we arrived, and the party was on till about 3am, so we could not properly sleep - the music was so loud that it was possible to hear in the rooms. The rooms were too hot, aircon did not work, when we managed to open the windows, cigarette smoke and shouting from the party downstairs filled the rooms. Unbearable, we were with the kids, and woke up shattered. Breakfast was also horrible, no proper coffee - to sell Nespresso capsules in the rooms for 2eur lol. When you have private party plans, warn your guests in advance, and let them cancel and choose a quieter place where they can at least sleep.