Ibis Padang

I stayed in Ibis Padang a total of five nights on a recent trip to Sumatra Barat. The hotel was generally excellent, with a reassuring reliability of room quality and service. When one room fell well below the quality I expect from an Accor hotel - fusty, broken fittings and other 'unwanted extras' - after an exhausting day, leaving me quite upset, the desk staff and then duty manager went out of their way to make things better. I really appreciate that level of customer service; indeed all the staff were so very helpful and accommodating, despite often being very busy - I know that, with my bicycle, I wasn't the easiest guest to deal with! I hope they're well rewarded for their dedication. A sincere thank you for your contribution to a very memorable holiday.

Just that one anomalous room, as mentioned above.

Parfait , propre, petit déjeuner sympa

Piscine ferme trop tôt 😔

The beds are super comfy, great value for money and a cool sky bar upstairs with the best lychee martini’s.

The pool is a bit off site, hidden away behind a car park. A shame.

There wasn't much to like really. It was ok, clean room, reasonable bed, BUT I did like the round pillow :). It was a one night stay before going to the airport. It sufficed, nothing more.

The breakfast was awful, 100% Indonesian, chef doing eggs was lazy as. Only coffee in the hotel was instant, such a shame for a country that grows coffee. The hotel also smells of cigarette smoke, even on our floor whcih was supposedly non-smoking. It's time IBIS stopped smokers from smoking in the hotel.