Quality Inn & Suites Golden - Denver West

The Inn was kept clean, the breakfast was very well organized, and the staff was superlative. I arrived at the rail stop near the Inn at midnight in a pouring rain and the father of the front-desk clerk drove a mile to pick me up so I would not have to take a bus in the rain. I was amazed at his courtesy and thanked him profusely.

The mattresses and pillows were wicked comfy, helping provide a good night's sleep. The basic room amenities all functioned properly. We took advantage of the guest laundry room, the staff being most helpful with changing bills for quarters ($2 a load) and carrying Tide powder for $2. The laundry came out clean both times, which was surprising for how hard my teenagers play. Note: The dryer needed two cycles to remove all hint of dampness. The cleaning staff was helpful, offering to provide us with clean towels daily. The rugs were heavily stained in the halls and needed vacuuming. Our room floor had notable sticky spots. The pool was cleaned mid-stay. It is a pool with a depth of 5 ft. The hot tub's interior paint was peeling. The elevator moved promptly, however the panel to push the buttons protruded some and jostled when pushing it. There was ample hot water and the tiled bath was clean. The bath counter was cracked and stained in multiple places, having been duct-taped together. Though we slept well and we appreciated the staff, we would look for better accommodations next time.

Very friendly and helpful staff.