L'Hotel PortoBay São Paulo

The staff helped us when we really needed it. We had an emergency and they couldn't have handled the situation any better. They are very friendly and professional! Thanks to all.

This hotel is great! We stayed there twice because of how much we enjoyed it. The people that work there are phenomenal, every single person that we interacted with was simply amazing; the porters and the front desk people are kind, friendly and always helpful. The localization is perfect, half block from Avenida Paulista, near the subway, lots of places to eat, a shopping mall, Masp museum, coffee places, etc. Paulista avenue closes on Sundays and Holidays so its great to just walk around. The room is comfortable, beautiful and very clean, the shower is excellent and the air conditioner helps a lot on days that are hot in Brazil. The shampoo, conditioner and liquid soap have a wonderful aroma (my favorite from the brand L' Occitane au Brésil) and I loved that complimentary havainas! The pre check-in was also very helpful, made everything faster when we got to the hotel. I would definitely stay there again when I visit Sao Paulo!

Amazing staff, service, hotel and location. Exceptional! Would definitely return!

This hotel is perfectly located just off Paulista Avenue, with a shopping center next door and plenty of restaurants within walking distance. Check-in was quick and seamless, and the staff were consistently friendly and helpful throughout our stay. We were warmly greeted every time we passed through the lobby, which made the service feel genuinely welcoming. The room service food was excellent, and our room was very comfortable. The bed, pillows, and linens were all high quality and made for a great night’s sleep. The bathroom was spacious, with a combined shower and bathtub that had strong water pressure. While the building is a bit older, it is very well maintained and absolutely lives up to its five-star rating. We also appreciated the thoughtful touch of having power converters available in the room for guests who may not have brought their own. Overall, we had a wonderful stay and would happily return.