Holiday Inn London - Regent's Park by IHG

All good and good helpeng the best hotel in london

Being from the USA, the Holiday Inn is very different from the US versions. Breakfast is not free like the US counterpart, only instant coffee was free in the room, and no microwave. The restaurant in the hotel was great in terms of food, convenience, and the staff such as Harpreet and Samantha made you feel very welcomed and helpful. The only thing I would have a complaint about is the bathroom needs vents to reduce the steam and smell when having to share it. Otherwise I enjoyed my stay and would recommend this hotel. The locations was perfect for us.

Convenient location. Excellent staff

The staff upon checkin were very pleasant and the room was very clean. A coffee station and fridgerator were provided in the room. There was a luggage rack and room in a closet for a 2nd suitcase. The bathroom was very small and the shower confusing. We had to check with the lobby to find out how to get hotter water. The lobby area was spacious with a hot breakfast served for an extra fee. A lounge was on another level with Agnes and Smantha very helful. Light bites could be ordered in the lounge. Great location. We used the BigBus company to tour 47 different hop on hop off sites. One of their stops was a short walk from the hotel near Trafalgar Square. Did leave behind comparession knee highs folded up in a hand towel. When I called the next day, the lady at the front desk was not very helpful. Said she talked to housekeeping and they did not find anything. I am guessing they found them while laundering and threw them away. They were expensive. No laundry facilities there, but they did have air conditioning.