Glenmoriston Townhouse Hotel

This was an excellent hotel and we thoroughly enjoyed our stay. The location was perfect for us, within walking distance of many of the attractions we wanted to visit during our time in Inverness. We had a wonderful room with a fantastic view, which really added to the overall experience. A special mention must go to the young lady working on reception. She was extremely helpful, friendly and genuinely funny, making us feel very welcome. She even offered to help me with our cases, which I thought was incredibly sweet and thoughtful of her. Customer service like that should certainly be recognised, and she definitely deserves a pat on the back for the way she treated us. I regret not askin for her name. The location itself was beautiful and made exploring Inverness extremely convenient. Being able to walk to so many places without constantly needing the car was a major advantage and allowed us to enjoy the city at a much more relaxed pace. Overall, I was extremely pleased with our stay. For the few short days we were there, I felt the hotel offered excellent value for money, a beautiful location and a very enjoyable experience. I would have no hesitation in staying here again and would highly recommend it to anyone considering a visit or vacation to Inverness.

I really want to give the place five stars but there are several issues the we encountered during our stay. 1. There is no customer service. You can't call the front we have to walk there from another building. No conditioner in the bathrooms. 2. The only luxury in the place is the space. It's spacious but not luxurious. There's a very steep stairs to the upper room 3. There was construction on the road. The windows don't seal and my two kids had to breathe asphalt fumes and we had to hear the beeping sound of equipment and heavy compactors all afternoon. The staff said the fumes are perfectly fine to breathe and offered no other resolution or anything else to make up the inconvenience. Other than that the staff is very nice and the service and restaurant food is excellent. But when I booked a room on what appeared to be a river side quiet place and got a subpar apartment with construction and no room service it was quiet disappointing.

Great location.

Excellent location, large parking for free. Rooms well maintained with elegant look.Not all rooms have river view - check when booking, definitely worth it. Breakfast very nice and rich , the “full Scottish “ was nothing to write home about but nicely served and very attentive staff