Great location, easy to find, easy check in, very close to the airport

We had to take a taxi because our flight arrived after midnight.

Everything about this experience was superior. Checkin super convenient. Staff friendly and thorough. Communication was above and beyond…responses were prompt and even helped me with convenient places to eat and very thorough information regarding transportation services. Checkout could not have been any easier. I have nothing but gold stars for this hotel, one of the best experiences I’ve ever had.

The pictures of the property did not communicate clearly the location and condition of the hotel. It was set off from the street in rougher area of town. When we got to the entrance there was no one to greet us. All our check in was done via text and phone on What's App. We did not see any personnel that worked for the hotel. Instructions about getting into our room and turning on the ventilation were all via a posted video on What's App. The room was clean and the bed comfortable enough for one night. Only heat was available in the room and we had no control over the settings. We opened a window so that we would have some ventilation. Being an American in a strange town, I did not find this property welcoming and would not recommend it to others who are not familiar with the local Italian culture. Pay the extra for a chain hotel and get free shuttling to the airport. We made up for the cheaper rate by having to pay for a taxi to the airport.