Amazing staff(very kind and detailed oriented) and beautifully traditional ryokan that I enjoyed staying here. But the a bit strict about the hours- the entrance door is locked between 12am to 6 am so if you are an avid runner or late night party person, you better not stay here. Also they are quite flexible that they let me to use the library for my business meeting at 5 am in Japanese time(4 pm EST) but there is no business area that you can use at their non working hours(library opens at 8 am) and no gym, no working restaurants unless you order meals in advance. Still, the awesome spa, and nice staff surpassed those inconveniences. Breakfast is divine-must try and their dinners are awesome- it’s just pricey but worth it.

Very traditional onsen hotel. Worth the visit, staff was great, food was great.

I absolutely loved the traditional Japanese room with the private outdoor bath. While it can only fit one person it’s so relaxing to be out there amongst the bamboo hillside. The hotel staff here really go above and beyond helping you with baggage, shuttle to the train station, explaining, and giving restaurant recommendations. The dinner unfortunately was full as I booked somewhat last minute. Some of the town restaurants closed up a little early on Saturday but the recommended izakaya was terrific. I didn’t need most of the amenities but everything was provided including some tea, coffee, and a kettle that I wanted first thing in the morning. Just wish I stayed longer to experience more of the town and the onsens.

The hotel was beautiful and the staff was wonderful. They were friendly and professional and were able to assist us with any questions we had. The breakfast was also light and delicious. Overall, we had a great experience at this hotel.