The Resort at Glade Springs

Clean room, amazing staff.

Good spot if you want a pool and go hiking in the area. The breakfast was delicious and we stayed in the hotel room building which was adequate and relaxing. We enjoyed the pool and ordered food which was tasty.

Beautiful setting and grounds. All staff encountered were friendly and helpful. Breakfast although included, was just ok. Hot items were exactly the same 3 days in a row. Also those hot items, eggs, bacon, potatos and sausage were on 2 days of stay not even warm! Piled high in chaffers but cold throughout. Breakfast crew was basically inattentive. I realize it was buffet but zero clearing plates and no talk at all. Executive Suites were ok. Several things amiss. Room phone was broken. Resort "out" of Kleenex. Iron was unusable because of burned on dirt? Replacement iron leaked terribly and also not usable. In unit lighting very poor. The furniture was badly outdated and couch so uncomfortable it was basically not used. Overall the resort was nice to visit and we enjoyed the stay. The Leisure Center was great! Lots to do there and very nicely maintained. No extra charge for most amenities there. Had a very good dinner at the Glades Grill and a very kind and attentive server-- Jennifer--kudos! And Chef and Sous visited our table, a nice touch. Adrianna in Bunkers also very attentive and friendly. We will return and just hope the suites are much improved. I am not a social app person and really don't complain. But since you asked I have given my thoughts. Thank you Tom and Andrea. July 8-11

Bed was comfy. Room was clean but the outside needs work.