Cozumel Hotel & Resort - All Inclusive

We absolutely love this hidden gem in Cozumel! The rooms are always clean, the staff is incredibly friendly, the food and drinks are outstanding, and the private beach is the perfect place to relax. This trip, we enjoyed nearly every meal at the beachfront restaurant. Great food, an ocean breeze, stunning views, and the perfect island atmosphere made every meal memorable. We stayed on the all-inclusive plan, which made the experience even better. Taxis are readily available and inexpensive, making it easy to explore anywhere on the island while having a comfortable place to come back to. We can't wait for our next visit!

Great location near town and on the water. Clean, quiet rooms with great housekeeping. Pools were kept up nice. Walk through tunnel under the road makes traversing the main road to get to and from the water a breeze. This is a fairly dive-oriented location - dive shop was a huge help for information as well as getting equipment sorted. Concierge was very friendly and was a great help in booking some scooters for a day adventure around the island. A word of caution - if you are doing all-inclusive, don't expect crazy amount of drinks and food at each turn like you may be used to in Playa or Cancun. Service tended to be a bit slow and it seemed that drinks were given out sparingly. Food was OK - some days were better than others. Again, service tended to be slow - (which we were perfectly fine with) but others may be a bit frustrated with. What we had found is find the good service staff and make a connection with them and tip them well. They will go out of their way to help. Roger was a superstar in the pool area for us. All in all, a good place to stay. If you are looking for a place to do a dive-centric trip, this location is convenient and will work nicely!

Staff provides excellent service waiter Pablo ensures I was good

The good things: it was in a convenient location between both ports. There is parking if you rent a car. Check in was easy and no unexpected costs. The rooms were clean and the a/c was ice cold. The not so great things: the food is mediocre at best, the entertainment was sparse, not once did we get served while spending hours by the pool, two outdoor bars and many times the bartender was somewhere else, the buffet is across the street This hotel is okay. Nothing to write home about. For the cost I guess we got what we paid for. I would say this place is definitely geared towards much older guests and divers.