The two of us stayed at ryokan Reimei at the end of March and we booked the reimei room with an open bath. We had the best experience ever. We could go in for a dip whenever we felt like it. The shower is on the outside with the open bath and the coldness of the weather wasn’t a problem for us since the water of the shower was quite warm and you jump into the onsen right after… (I see lots of comments complaining about that). Dinner/breakfast service time and shuttle bus leaving time was chosen at checkin, we could choose between the times that were convenient for us. The dinner and breakfast were not true kaiseki but it was still delicious and fulfilling. We also brought some pudding from downtown before going to our ryokan and I definitely recommend doing that as there’s no dessert component in the dinner kaiseki. This is not our first ryokan and having an open air bath definitely made the experience 10000 times better!!! We will definitely choose the same room again if we’re coming back to yufuin!!

Heater was very noisy hard to sleep. Location is hard to get to only by car

Everything about staying here was great! I only speak English and Korean and the staff were extremely helpful and accommodating! Especially the manager at the front desk. I got to meet and have simple conversations with the staff. Even the ones that only speak Japanese. They were all friendly and kind regardless of language barriers. The bathrooms, bedrooms, and onsen were very clean and comfortable. The meals were delicious and well timed. I will definitely be back and I am even thinking about coming back for my honeymoon!

Wonderful staff and plentiful food (both dinner and breakfast) which was really delicious. The property is run down but everything worked fine. Staff helped with transfers and getting us to the start of our walk and back. Very helpful! Don’t let the bad reviews put you off.