Communication between property and myself had been great before and throughout the stay. Instructions were very clear about how to open each door to get to our room. Each door had a name and unfortunately was the only door wothout the physical name on it, so we tried the code and hoped for the best. We had 4 people in our party but towels for 3. We had a tea kettle but no mugs or tea/coffee etc. I was unaware that we could "put our nane in the list for breakfast" so we saw breakfast being served on our way out the door to go eat breakfast outside and inquired about it. We were told we would be served last nc we werent on the list, but that it was complimentary. We were 100% ok with waiting and im so glad we did. The breakfast and courtesy of the young man who served us was excellent. Croissants, toast, jelly, butter, nutella, yogurt, fruit juice and cappucino. Would we stay again, idk. Price was good, everything was ok, just not our style.

Great property with friendly staff. In a good area and in walking distance to many tourist spots.

Excellent location which seems well maintained but in an old building A little noisy and I never got the internet to work correctly, but overall a nice place to be conveniently located for sight seeing in Florence

Located near the train station, and the Arno, this is in a great spot. I had a little difficulty finding the hotel as the numbers on one side of the street don’t correspond with the other, but once I did, it was easy. You call a phone number to open the street door, then use a code to open the door to the hallway of rooms. Then you use a code to open the lockbox holding your keys. It sounded a lot more complicated than it turned out to be. The room was lovely, overlooking the street (but it wasn’t too loud). Fridge, chairs/table, and a very comfortable bed. Breakfast in the morning if you sign up on the google form (link should be sent via email) with great cappuccino/cornetto. The office is staffed in the mornings until early afternoon, and everyone was extremely helpful and kind. I would stay here again!