Numa Berlin Torstrasse

Great place with great facilities with extras

Beds were firm but a good size

Great location and value for money. Would recommend for short stays.

It is in a noisy neighbourhood, so if you need calm and quiet to be able to sleep then probably not for you.

Très bien situé

Great location and close to transportation. Very clean.

This property does not have any staff on site and check-in is done digitally through a keypad. Our room’s keypad was broken and we couldn’t get ahold of customer service and were waiting for a few hours (with our bags) to be let in. Our refrigerator was also broken in the room and we had medication that needed to be kept cool. The property told us they would send someone to fix the refrigerator twice but no one came in the end. So we had to throw out the medication and find a new supply from a foreign pharmacy which was difficult. The property offered us a discount for the trouble but it took weeks of chasing them and Booking.com for this amount. I write this review three weeks later and we still do not have the refund.