Residence Inn Rochester Mayo Clinic Area South

Location

Clean and people

Everything was wonderful! The full kitchen helped us save money by not having to eat out, and the breakfast had plenty of options. Every staff member I met was not only friendly, but very helpful. I was so appreciative of the free shuttle to my Mayo appointments. Tarrence was our driver for most of the trips, and he was amazing!! He made everyone feel comfortable, went above and beyond to make sure we had everything we needed and knew where we were going, and I saw him go out of his way to help people constantly. He was definitely a highlight!

Very Clean

The couch is uncomfortable left arm seems to broken

good food and cleanliness good service

lock for door was poor --not consistently working. Many trips to lobby to get help when key card didn't work. Once fixed, it didn't maintain accessibility. wood panel under TV in bedroom had fallen off needed lightbulb in kitchen area garbage left under the sink in kitchen area when we arrived not enough lotion for 3 guests in the Suite not daily servicing with linens for 3 guests for 3 days it was a busy weekend of basketball tournament families but often the lobby was left with messy floor and tables---lobby pleasant and inviting but we often had to clean up a table top & get a stop without chips on the floor.