Appartement à Rome, Ville métropolitaine de Rome Capitale, Italie
6 voyageurs · 2 chambres · 2 baignoires
Raisons de réserver
Les clients adorent cet hébergementLes clients donnent une excellente note à cet établissement
Une expérience de premier planUne propriété haut de gamme dans ce secteur
Réservez en toute confianceNous travaillons en partenariat avec les meilleurs sites de voyage pour que vous obteniez une bonne affaire sur la location parfaite.
Emplacement
Avis
1 / 10
The location was excellent, and the room itself was clean and in good condition. Everything was fine regarding the accom
The only positive aspect of this accommodation was the location. The rooms were clean, and the property itself was in acceptable condition.
However, the customer service was extremely poor. The main problem was the lack of communication and support. They do not respond when guests need help, and replies come too late to actually solve problems.
I informed them in advance that I would arrive after midnight, between 1:00 AM and 2:00 AM, and they assured me that there would be no problem with a late check-in. In reality, I arrived and could not enter the courtyard or the apartment because I did not receive any check-in instructions.
They claim that the instructions were sent, but I never received them. Instead of accepting responsibility and apologizing, they blame the customer for a problem caused by their own failure.
I had to wait approximately five hours at night because of this situation. Later, I also had difficulties with the air conditioning and Wi-Fi. I contacted them for assistance, but the responses were delayed, and the problems were not resolved quickly.
The biggest disappointment is their attitude: they do not take responsibility, they do not apologize, and they try to shift the blame onto the guest instead of fixing their service failures.
A good location and clean rooms cannot compensate for such poor customer service and lack of support. I believe this situation requires a refund for the first night and appropriate compensation for the inconvenience caused.
What I find most disappointing is not only the lack of service, but also the fact that the hosts are not taking responsibility for their mistakes.
Before my arrival, I clearly informed them that I would be arriving after midnight, between 1:00 AM and 2:00 AM. I was told that there would be no problem with a late check-in. However, when I arrived, I faced serious problems. I could not enter the courtyard or access the apartment because I did not receive any check-in instructions.
The hosts claim that they sent the instructions, but this is not true — I never received them. Instead of acknowledging their mistake and apologizing, they are blaming the customer for a problem caused by their own failure to provide the necessary information.
Because of this, I had to wait outside for around five hours during the night, without any possibility of entering the accommodation and without receiving timely assistance.
Later, I also had problems with the air conditioning because there were no clear instructions on how to use it. I contacted them, but the response came too late. The same situation happened with the Wi-Fi: I could not connect, I asked for help, but the response was delayed and the problem was not solved promptly.
The biggest issue is their attitude: they do not solve problems, they only respond late and try to shift the responsibility onto the guest. They continue to insist that instructions were provided, although I did not receive them, and they have not even offered a proper apology for the inconvenience and stress they caused.
I expect Booking.com to take this situation seriously. The first night was severely affected by their lack of organization, communication, and responsibility. I request a refund for the first night and appropriate compensation for the inconvenience caused.
8 / 10
Fine
The place was nice, but the location is aweful. People around and the neighborhood, very bad.
The location
8 / 10
Happy with our stay
Easy access to public transportation.
None
9 / 10
Perfect accommodation 1 minute walk from Termini Station!
The location is perfect, and they have every utilities we need.
Suihkukoppi juuri ja juuri riittävän iso. Saiko ikkunaluukut auki? Pihalla ei ollut penkkejä.
9 / 10Remarquable·juill. 2026
Vicinanza alla metropolitana, zona shopping comodissima, arredamento nuovo, ampi spazi indipendenti, bagni nuovi, assistenza tempestiva e gentilissima, silenziosa.
9 / 10Remarquable·avr. 2026
Acomodação espaçosa, confortável. São dois quartos independentes, um com cama de casal, sofá cama e banheiro e o outro quarto com sofá cama, banheiro e uma cozinha. A acomodação fica muito próximo a Estação Termini o que foi um facilitador para locomoção.
Apesar da facilidade de estarmos ao lado Estação Termini ser muito boa, ela foi uma região que não nos passou uma impressão de muita segurança ao caminhar nas ruas próximas.
7 / 10Bon·avr. 2026
Konumu çok iyi
5 kişi için yeterli mutfak malzemesi yoktu. Fırın çalışmıyordu.
Appartement à Rome, Ville métropolitaine de Rome Capitale, Italie
6 voyageurs · 2 chambres · 2 baignoires
L’hébergement Independent Rooms appartamento by Ghor vous accueille dans le centre de Rome, à respectivement 1,3 km et 400 mètres de ces lieux d’intérêt : Porte Majeure et Gare de Rome-Termini. Il propose une connexion Wi-Fi gratuite.
Équipements
WiFi/internet gratuit
Climatisation
Non fumeur
WiFi/Internet
Alarme incendie
FAQ
Le stationnement est-il inclus dans ce appartement ?
La place de parking n’est pas indiquée comme un équipement disponible dans l’hébergement Independent Rooms appartamento by Ghor. Pour plus d’informations, nous vous encourageons à contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce appartement ?
Nous n’avons pas trouvé de piscine répertoriée comme équipement pour ce appartement. Voulez-vous vraiment une piscine ?
La location Independent Rooms appartamento by Ghor accepte-t-elle les animaux ?
Malheureusement, ce appartement n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre Independent Rooms appartamento by Ghor?
Nous avons trouvé 5 équipements pour cette location. Cela inclut wifi/internet gratuit, climatisation, non fumeur, wifi/internet et alarme incendie.
Appartement à Rome, Ville métropolitaine de Rome Capitale, Italie
6 voyageurs · 2 chambres · 2 baignoires
Raisons de réserver
Les clients adorent cet hébergementLes clients donnent une excellente note à cet établissement
Une expérience de premier planUne propriété haut de gamme dans ce secteur
Réservez en toute confianceNous travaillons en partenariat avec les meilleurs sites de voyage pour que vous obteniez une bonne affaire sur la location parfaite.
À propos de cette location de vacances
Independent Rooms appartamento by Ghor
L’hébergement Independent Rooms appartamento by Ghor vous accueille dans le centre de Rome, à respectivement 1,3 km et 400 mètres de ces lieux d’intérêt : Porte Majeure et Gare de Rome-Termini. Il propose une connexion Wi-Fi gratuite.
Équipements
WiFi/internet gratuit
Climatisation
Non fumeur
WiFi/Internet
Alarme incendie
Carte de Rome, Ville métropolitaine de Rome Capitale, Italie
Avis et évaluations
8,2 / 10
(80 Évaluations)
Avis vérifiés à 100 %
9 / 10Remarquable·sept. 2026
Erinomainen sijainti. Tilava. Katumelu ei kuulu.
Suihkukoppi juuri ja juuri riittävän iso. Saiko ikkunaluukut auki? Pihalla ei ollut penkkejä.
9 / 10Remarquable·juill. 2026
Vicinanza alla metropolitana, zona shopping comodissima, arredamento nuovo, ampi spazi indipendenti, bagni nuovi, assistenza tempestiva e gentilissima, silenziosa.
9 / 10Remarquable·avr. 2026
Acomodação espaçosa, confortável. São dois quartos independentes, um com cama de casal, sofá cama e banheiro e o outro quarto com sofá cama, banheiro e uma cozinha. A acomodação fica muito próximo a Estação Termini o que foi um facilitador para locomoção.
Apesar da facilidade de estarmos ao lado Estação Termini ser muito boa, ela foi uma região que não nos passou uma impressão de muita segurança ao caminhar nas ruas próximas.
7 / 10Bon·avr. 2026
Konumu çok iyi
5 kişi için yeterli mutfak malzemesi yoktu. Fırın çalışmıyordu.
$$$$
Les mieux notés par les clients
8,2
(80 Évaluations)
"The location is perfect, and they have every utilities we need."
Invité vérifié
À ne pas manquer ! Prix et disponibilité susceptibles de changer.
Appartement à Rome, Ville métropolitaine de Rome Capitale, Italie
6 voyageurs · 2 chambres · 2 baignoires
Raisons de réserver
Les clients adorent cet hébergementLes clients donnent une excellente note à cet établissement
Une expérience de premier planUne propriété haut de gamme dans ce secteur
Réservez en toute confianceNous travaillons en partenariat avec les meilleurs sites de voyage pour que vous obteniez une bonne affaire sur la location parfaite.
Carte de Rome, Ville métropolitaine de Rome Capitale, Italie
À propos de cette location de vacances
Independent Rooms appartamento by Ghor
L’hébergement Independent Rooms appartamento by Ghor vous accueille dans le centre de Rome, à respectivement 1,3 km et 400 mètres de ces lieux d’intérêt : Porte Majeure et Gare de Rome-Termini. Il propose une connexion Wi-Fi gratuite.
Équipements
WiFi/internet gratuit
Climatisation
Non fumeur
WiFi/Internet
Alarme incendie
FAQ
Le stationnement est-il inclus dans ce appartement ?
La place de parking n’est pas indiquée comme un équipement disponible dans l’hébergement Independent Rooms appartamento by Ghor. Pour plus d’informations, nous vous encourageons à contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce appartement ?
Nous n’avons pas trouvé de piscine répertoriée comme équipement pour ce appartement. Voulez-vous vraiment une piscine ?
La location Independent Rooms appartamento by Ghor accepte-t-elle les animaux ?
Malheureusement, ce appartement n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre Independent Rooms appartamento by Ghor?
Nous avons trouvé 5 équipements pour cette location. Cela inclut wifi/internet gratuit, climatisation, non fumeur, wifi/internet et alarme incendie.
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